Happy Umrah values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our mobile application and services.
Happy Umrah partners with airlines, hotels, and visa processing agencies. Your data may be shared only for service fulfillment.
We may use cookies to enhance your experience and improve app functionality.
By visiting, browsing or using our website or any of our services, you undoubtedly accept our privacy policy. Moreover, you agree that the information provided is legal, accurate and true. Happy Umrah company has no legal liability in case of providing wrong information or any sort of violations.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Happy Umrah will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
We understand that travel plans may change, and we strive to provide a fair cancellation process.
Cancellation Stage | Refund Policy |
---|---|
Before visa and ticket confirmation | Full refund minus 5% service fee |
After visa confirmation but before ticket issuance | Visa processing fee + 5% service fee deducted, rest refunded |
After ticket confirmation | Airline cancellation charges + visa fee + 5% service fee deducted, rest refunded |
Within 7 days of departure | No refund |
Refund Stage | Processing Time |
---|---|
Cancellations before ticket & visa confirmation | 7-10 business days |
Cancellations after visa confirmation | 10-14 business days |
Refunds for partial trip cancellations | 14-21 business days |
By using the Happy Umrah app, you agree to the terms and conditions outlined below. These terms govern the usage of the app, booking services, payments, cancellations, and user responsibilities.
These policies ensure transparency and provide a structured approach to handling consumer bookings, cancellations, and refunds while maintaining security and data privacy.